When receiving feedback:
- Actively listen. Although sometimes difficult, try not to interrupt or offer explanations as feedback is being given.
- Remain open. Consider that the feedback may be offering a different viewpoint or perception than you hold. Be open to the opportunity to think about yourself, your actions, and how others perceive you in a new light without taking it personally.
- Seek clarity. After the feedback has been given, make sure you understand what has been said. Ask clarifying questions to gain more insight. It can also be helpful to restate the feedback to ensure you heard the message correctly.
- Act. Decide what you are going to do with the feedback you have received.