During this stage, team members begin to reconcile differences between their initial expectations and the reality of the team's experience. Setting flexible and inclusive expectations can help members feel more comfortable in expressing their ideas and feelings.
Behaviors can include members making an intentional effort to resolve problems, communicating more frequently, and more meaningful discussions among team members. Team members refocus on ground rules and the project.
During the Norming stage, productivity tends to increase. This can be a good time for an evaluation of project progress.
Team members should:
- Maintain a clear idea of what needs to be done, who is responsible for doing it, and when it should be completed.
- Create quality work, complete their work on time, and know how their portion of the project contributes to the overall project.
- Periodically check-in on how the team is doing.
- Respond early and respectfully to any concerns or problems.